What is the job description of jcpenney sales associate

What is the job description of jcpenney sales associate

What are the duties and responsibilities of a sales associate?

Retail Sales Associate
  • Serves customers by helping them select products.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Greets and receives customers in a welcoming manner.
  • Responds to customers’ questions.
  • Directs customers by escorting them to racks and counters.

How do you describe a sales associate on a resume?

Sales Associate Job Description Examples (Limited Experience) Assisted customers with computer and electronic purchases in a high-volume store. Maintained up-to-date product knowledge by participating in product and vendor training. Ensured a clean work area while processing item stock and completing mark downs.

Is sales associate the same as cashier?

Cashier will process all checkouts, returns and exchanges as well as handling payments and sometimes greeting or assisting on the floor as needed. Sales associate is in charge of greeting and helping customers who walk into the store.

What skills do you need to be a sales associate?

Sales Associate Skills
  • Communication and Interpersonal Skills. …
  • Experience With CRM or POS Software. …
  • Customer-Focused Mindset. …
  • Deep Knowledge in Product or Inventory. …
  • Genuine Enthusiasm for the Company and Products. …
  • Creative Problem Solving & Decision Making When Dealing With Customer Issues. …
  • Empathic Attitude.

What’s the difference between a store associate and a sales associate?

Also known as a sales associate, store associates work in retail stores to assist customers with purchases. The store associate locates stock, provides information about items and rings up purchases.

Is sales associate the same as customer service?

The difference between a Customer Service Associate and a Sales Associate is that Customer Service Associates focus on helping customers process payments, receive refunds and communicate complaints or other feedback regarding company products and services.

What is the difference between sales associate and sales representative?

Generally speaking, I would expect a “sales associate” to sell directly to the end-user. A sales representative is different. A “sales rep” usually works for a manufacturer and sells his/her company’s goods to various wholesalers or retailers (not the end-user). Or sells to other companies (rather than the consumer).

How do you answer sales associates interview question?

I would speak to my team leader or supervisor. I will always make sure I represent the company positively. And focus on the goal of making the customer really happy and satisfied.

What inspired you to apply for this role?

I see the role as a way of developing my career in a forward-thinking/well-established company/industry as…’ ‘I feel I will succeed in the role because I have experience in/softs skills that demonstrate/ I’ve taken this course…’ ‘I believe my skills are well-suited to this job because…”

What are the four basic skills of a sales representative?

Here are four fundamental skills every salesperson should have:
  • Communication skills. Good communication skills are a must if you’re planning to be a great salesperson. …
  • Public speaking skills. Public speaking skills are immensely important for individuals who opt to pursue a career in sales. …
  • Negotiation skills.

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