How to track jcpenney order
How can I find my order on JCPenney?
Sign in to your jcp.com account to view your order history.
How long does it take JCPenney to process order?
Store delivery – If you choose to have your item shipped to a JCPenney store or JCPenney express center, most orders are ready for pick-up in 4-7 business days. You will be contacted when your order arrives. Your order will be charged to your payment card or account at the time it is shipped.
What number do I call to place an order with JCPenney?
If you need to adjust your order after placing it, please call customer care at 1.800. 322.1189.
Can I cancel an order on JCPenney com?
At JCPenney we strive to process orders as fast as possible, but we understand there are times where you need to cancel your order. Please call customer care within 30 minutes of order placement for us to attempt to cancel your order.
How long will JCPenney hold my order?
JCPenney will hold your items for ten (10) days starting the day your order was processed by JCPenney. If your order is not picked up within ten (10) days, we will cancel the order and credit the transaction amount to your original method of payment.
How do I track my JCPenney rebate?
Best Answer: Go to the JCPenney website and sign in to your account. Click on the “Rebates” tab and find the rebate you’re looking for.
Overview. JC Penney has a consumer rating of 3.09 stars from 506 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with JC Penney most frequently mention great prices, good quality and local store. JC Penney ranks 15th among Department Store sites.
How long does JCPenney take to refund debit card?
How long does it take for a refund to appear on Bank Card or Debit Card? For information about refunds to a third party credit card, contact your financial institution. It typically takes 7-10 days to post to your account from the day the merchandise was received.
How long does it take to get prints from JCPenney?
Answer: After placing an order at the studio, your product will arrive at your home within 2-3 weeks. Specialty products may take longer. You will receive an email receipt which will include your order summary.
How do I return something I bought online from JCPenney?
At a JCPenney store: Bring your order to one of our JCPenney stores. This is the quickest way to return most merchandise and receive a refund or store credit. Some exclusions apply. Refer to the Return Policy for details.
Why can’t I get on JCPenney website?
If you can’t access the JCPenney website, flushing the DNS cache could be an option you should consider for this specific reason and for others too. Firstly, your DNC cache may contain outdated information and you might experience difficulty accessing websites or applications.
Can I cancel my JCPenney Portrait order?
To change or cancel your online order, contact our Customer Care Department at 1-800-597-6453. All returns and exchanges must be completed within 60 days of purchase. Note: CD orders cannot be refunded once they have been shipped.
How do I cancel my JCP account?
You can cancel your JCPenney Credit Card by calling credit services at (800) 542-0800.
How do I close my JCP account?
Contact JCPenney customer service
When you’re ready to close your account, you’ll need to contact JCPenney customer service. This is the only way to close your account. Call their support team at 1-888-527-7937 and let the agent know you wish to cancel your account.