Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
How do I return a package to JCPenney?
Complete the “returns or exchange” form on the invoice and return it with the item. If you do not have the invoice, please enclose your name, address, phone number, and the approximate date of purchase with the item and mail it to the JCP.com facility nearest you. Customers are responsible for the return postage.
Can I return online order to store?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won’t fit in your mailbox. Can you return something you bought online in-store instead? … Retailers That Let You Buy Online and Return In-Store.
If you’ve already opened the package try to keep the original contents intact. Open packages require new postage.
How do I print a return label?
Select the History Tab.
Select the order you want to prepare a Return Shipping Label for.
The Order Details panel will open. Click Return Label. The Return Label window will open. Select Print-at Home Label, either USPS Return Label,
How long do I have to return something to JCPenney?
Purchases made in store or at jcp.com are eligible for a return or exchange with a receipt within 90 days of the original purchase date. Refunds will be issued on the original form of payment or JCPenney Gift Card.
Can you return items to any Penneys?
Penneys will refund or exchange any item within 28 days of purchase, provided the item is returned in a saleable condition with an original receipt. They will offer an exchange if the item is returned with a gift receipt. All refunds will be issued in accordance with your original payment method.
Do you need a receipt to return at JCPenney?
What if I don’t have a receipt? Without a receipt, items purchased at JCPenney are eligible for exchange or refund as JCPenney store credit. The refund will be calculated at the item’s lowest selling price within the last 45 days, and will be issued in the form of a merchandise return voucher.
Can I return JCPenney online to store?
At a JCPenney store: Bring your order to one of our JCPenney stores. This is the quickest way to return most merchandise and receive a refund or store credit.
What is a good reason to return an item?
The product was damaged or defective
Items sometimes get damaged during shipping, or they leave the warehouse in damaged or defective condition. Once again, the merchant is obligated to issue a refund. The customer clearly has the right to receive an undamaged and functional product or get their money back.
Can I return something I bought in store?
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.